This year we have finished upgrading all of our customers’ meters to the latest technology. This technology allows our staff to quickly pull in the reads cellularly on the first day of the month to bill out the usage for that month and to see customers usage as well to help with any questions they may have. Since this technology is used with cellular networks, it must have unobstructed access to the cellular network, meaning nothing can cover the meter pit/lid.

The water meter for your home is located in a meter pit near the property line. The water meter pit is a cylindrical vault buried in the ground with a cover and a lid that houses the water meter. The meter lid is approximately one foot in diameter and indicates “Water” on the cover. Our staff need to have ready access to the meter cover and the water meter inside in the event that they need to do maintenance on the equipment inside the meter pit or if the water to the property needs to be shut off. No sod, landscaping material, concrete, or asphalt is allowed to cover the meter lid. We also request that no shrubbery, rock gardens or trees be planted within 10 feet of the meter so that our staff can easily access the water meter and so the staff will not have to disturb the landscaping if they need to get to the meter pit. If you have existing shrubs or trees near the meter pit, consider relocating them before they mature. The District is not responsible for replacing them in the event we need to access our meter pit. The District maintains the waterline from the street to the meter pit, while the homeowner is responsible for the service line from the meter pit to the house.

An example of a meter pit that is not well-maintained Photo courtesy of Pinery Water Staff.

An example of a well-maintained meter pit. Photo courtesy of Pinery Water Staff.